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thumbtack.com

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Social Reputation

Webutation Reviews Warning

excellent: 7

good: 0

neutral: 0

bad: 0

very bad: 9

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Privacy: Safe

Child Safety: Excellent

Wikipedia Trust Links 6

Links: 6

G-Rated / Child Safety Safe |

URL: thumbtack.com

IP: 50.23.214.220

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Contact & Support

Thumbtack
454 Natoma Street
San Francisco CA 94103
United States
☎ +1 855 846 2825
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I am writing this review about Bounty Hunter Terrance Huggins I had a client who had skipped bail and who was on the run for a little over a year I hired several Bounty Hunters through out 2013 but to no avail did they bring me my man I hired... See MoreTerrance Huggins and within 2 days and 4 hours he caught my client! I was absolutely elated so thank you so much Mr.Huggins you have stopped my headaches on that client and I cant think you enough. P. Riley
By gravatar LisaG6 (New User) - on Mar 24, 2014 - 15:00 | report
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You definitely get lots of leads with Thumbtack but most are useless. Thumbtack is probably mostly submitting leads for the purpose of market research about you. They are still well funded even though there is so much customer dissatisfaction out there about them (currently no less than 69... See MoreBBB complaints about them). Try to find a way to directly review them or complain to them. I've looked. You can't do it. The best thing to do is to submit public questions to learn if you have a real person and then decline any leads where your public question is deleted. If they delete your question, it was not a legit lead. Give them that feedback and they will not be able to satisfy their marketing customers. The market research will go away and we will have a legitimate source of leads again.
By gravatar KennethandaudreyC (New User) - on Mar 10, 2014 - 22:22 | report
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Thumbtac is horse****! I thought it was good at first because lead fees are low and numerous. Only to find quality of leads is even worse! Don't waste your time or any money here. Leads are like, Jane doe needs general work done in Denver, even once you... See Moredecide to pay for lead you still can't contact person needing work done. Defeats the whole purpose of paying to get new customers. I bought 15 leads and when on 1estimate, to a place where home owner had every contractor on the front range bidding on, (yes her right), but at every contractors exspence. SAVE IT.
By gravatar MikeM27 (New User) - on Jan 27, 2014 - 05:37 | report
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Only because it had to be answered. General contractor in Tennessee. Seemed reasonable at first. BUT! The leads are from folks that really don't understand. ie "I need a quote on some painting." or "I need a quote on a vacant house remodel for the... See Morekitchen, bath, living room and bedroom." How would you quote that? May as well ask to buy a car without other info. AND FOR AN EXACT PRICE.
i COMMUNICATED VIA THUMBNAIL TEXT with a client and he went from small items to large items to driveway to interior exterior. and he wanted to do some of the tasks himself to save a $. Can't fix s...d. A contractor should not waste his time. period.
By gravatar TimK9 (New User) - on Jan 25, 2014 - 21:30 | report
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This company is stealing money from people. They are way too smart about getting money for themselves without doing any work. Total thief. And when I finished my work for my client, he never paid me. He owed me $250 for all my work. In... See Morethat case Thumback didn't do anything about it. Or they are too lazy to do anything about it. A total SCAM.
By gravatar MaggieY (New User) - on Jan 25, 2014 - 19:38 | report
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Thumbtack.com is a massive rip-off ! They want you to pay for a lead that you know nothing about ! and when you try to ask a question about this lead, they knock you down and say "only ask the questions we say you can ask this person" where is... See Morethis event ? your back yard ? do you want to pay for a pro or some part time amateur for $75 ? why will you pay money if you do not know this information ? this is a complete waste of money ! and time ! If you are smart you will stay away from Thumbtack ! your money is better spent somewhere else !
By gravatar EdwardA7 (New User) - on Jan 11, 2014 - 17:48 | report
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This is not exactly a review but more of a question. How do I know if all these bid requests are for real? I am charged to submit a bid to clean a home. There is no way for me to verify. Is there anyone who can help me out... See Morewith this that does not work for Thumbtack? My email is adarasky34@gmail.com Thank You.
By gravatar EricaR (New User) - on Dec 27, 2013 - 20:54 | report
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Thumbtack IS A TOTAL SCAM. THEY FRAUDULENTLY ADDED A CREDIT CARD TO MY ACCOUNT. SOMEONE SHOULD SHUT THEM DOWN NOW...............
By gravatar GeorgiaB (New User) - on Dec 22, 2013 - 00:48 | report
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Based on this review and my own experience. "Well, this does it for me. I work with a law firm and after $200 and getting not even a response back from over a dozen “so called” leads I’m beginning to wonder if this is not a scam. Has anyone ever... See Morereported them to the BBB? How can the leads be authenticated? If the cost came in after the first exchange, maybe but not to simply send in a quote. Asking for your money back is always futile in cases like these but for my $200 I figure I owe them a few hours of reviewing them all over the internet telling people NOT to waste their time, energy and definitely NOT their money."
By gravatar VitoF3 (New User) - on Dec 11, 2013 - 18:59 | report
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I am writing this review about Cleaning Bubbles Maid Service. They have been cleaning my house for me since The company was started. I am completely satisfied with the work they have done for me throughout the years. I would highly recommend them you will be very... See Moresatisfied.. They are thorough and very personable. The total package!!
By gravatar LindaG10 (New User) - on Nov 02, 2013 - 17:15 | report
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I hired Mark Bruher in Knoxville,tn as a landscaper. He cleared out a lot of brush including poison ivy in my backyard. He also mulched flower beds and cut down small trees. He also hauled away trash. He was conscientious, very personable, and willing to do most anything you asked.He... See Moredid a great job and I will continue to hire him as needed for lawn service
By gravatar DianeH5 (New User) - on Oct 23, 2013 - 15:32 | report
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Lisa Ruiz made my dreams come true through her photography at my wedding. Her pictures were absolutely amazing!!! I can't stop looking at them. Price was good. Professionalism was incredible! I highly recommend leesunhephotography for any special events!! I can not say enough good things!!!
By gravatar KatieL (New User) - on Sep 15, 2013 - 05:41 | report
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I have been training with Brian Goode for over 2 years. I am in the best physical strength and cardio fitness in a long time. Has really helped me compete in tennis - especially USTA women's singles. I often beat other players half my age due to... See Moremy cardio fitness. They get tired in the second set and I am just getting "warmed up". Lots of fun too. Reasonable rates. - Mickey P
By gravatar MichelleP8 (New User) - on Sep 11, 2013 - 00:05 | report
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I would like to commend Steve Mann and his Personal Training program. He has work with my son a high school athlete for a month so far and we have sen results. Steve does a great job interacting with my son and has done well with tayloring a... See Moreprogram that suits my son's current needs for the up coming soccer season. I am sure the program he develops for my son and his track program will be excellent. I would rcommend Steve Mann as a trainer for all levels of training because of his knowledge and personal interaction abilities. Steve is very positive. Thanks for the good work.

Gerry Hall
Customer
By gravatar GerryH2 (New User) - on Jul 26, 2013 - 21:39 | report
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At this point I have to say that I would *not* recommend Thumbtack.com as a good way to generate work. 

To be sure, you will get *tons* of quote requests - there's no doubt about that.  I think I average about 10 a day. 10!  That's a lot of people... See Moresupposedly finding me and wanting to see if I will do work for them.  What's the problem with that? 

Well, first of all, it's difficult to weed out the serious requests from the "are you kidding me?" type requests. Most requests are extremely vague.  As in "I want some design work...I don't know when I want it."  If you dig a little - for instance, looking up the person's name, or phone number, and their location, you can sometimes find out a little bit about what kind of company is making the request and decide if they're reputable or not. 

You can ask questions for free, but if you want to submit a quote, you have to purchase credits, which cost about $1.67, with a typical quote costing between $4.99 - $14.99.

I quickly became *very* selective about which requests I would give a quote for.  If the potential client seems shady, difficult or otherwise clueless, or the project seems in *any* way problematic, either technically or ethically, I immediately "pass" on the project.  However, even with being super selective, so far, I've only gotten a responses to a few quotes.

The biggest problem is, while they make their vendors jump through many hoops to verify that they are serious and on the up-and-up (including paying money for background checks), they do next to nothing to screen the people making the requests. 
So far, most of the people I've run into fall into the following categories:
1. Not seriously looking, and won't even bother to respond to quotes.
2. Design firms looking to outsource work for super cheap (not going to respond to anyone that isn't quoting $10/hour for graphic design work)
3. Private citizens who don't have any understanding of the going rate for design work, and think a website should cost $200.
4. People who have no concept of how Thumbtack works - either asking *you* for work, or in some cases, people on the West Coast requesting quotes from people on the East Coast when they're only interested in local service providers
5. Students looking to outsource their school work (read: cheating). 
I've responded to dozens of quote requests, spending at least $130, and so far, I've received three actual responses.

One that said I was exactly what they were looking for, later told me I was on their short list and should hear back within a week, and then, after *not* hearing from them, I inquired about the job only to have them tell me they'd gone with an internal candidate. 

Another told me they were only looking for local candidates, despite my profile *clearly* showing I was on across the country from them. 
I did have one request that did result in a single $50 job. 

So between the money I've spent on credits and setting up my profile, I've lost about $92 on the venture.

With the almost impossible number of quote requests I'm seeing daily, I'm beginning to wonder if Thumbtack.com is actually creating shill accounts to generate at least some of these requests, to generate money. I'll probably going to see how my last three quotes play out (since I've paid for them already) and if they end up like the rest, I'm closing my account.  I spend way more time hitting "pass" than I do actually responding to quotes.
By gravatar BrookeC2 (New User) - on Jun 19, 2013 - 22:52 | report
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5 star review from Erin and Cory posted by my clients on weddingwire.com.
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Brian (The Music Factory) Did an exceptional job entertaining the guests at our wedding night. Not only did he play everything as planned, he also coordinated our slide show with music for an additional fee (included projector rental,)... See MoreThis was very helpful. A week prior to the wedding Brian met
with my then fiance and I and went over every single detail about the evening to make sure it would be perfect and it sure was! He was a little bit pricier than some other local DJ services, however I would not compromise the quality of the guests' and our experience on this very special night to pay a lower price. We actually had another local DJ lined up for our night, and he was cheaper, but after hearing bad reviews from others I decided not to risk it. After attending a wedding at which Brian was the DJ, I approached him and asked if he'd be willing to do my wedding and the rest is history! My husband and I were very pleased with his services and would highly recommend him to anyone looking for quality DJ services.
By gravatar BrianK2 (New User) - on Feb 13, 2013 - 00:09 | report
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BETA We evaluate the latest social media signals (about thumbtack.com)
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Social Talk

Google+: 8263

Twitter: 0

Facebook: 4864

Visibility Stats

Traffic Rank:
3,408
PageRank:
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Facebook Share:
3607
Facebook Like:
1257
Google+ Like:
8263
Twitter Share:
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About thumbtack.com

thumbtack.com - Your Marketplace for Local Services

Thumbtack.com is your marketplace for local services. We're changing the way people buy and sell services -- making it easier, safer, and more affordable to book local services online.

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Last checked on Apr 12, 2014 - 21:19


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